Manage Your Bookings
HOW DO I MAKE A BOOKING?
On this website. Just select the date, number of people and number of nights. Click 'book now' and fill in all required fields.
Please note that we do not allow guests under the age of 18.
Maximum stay is 7 nights.
You can only book with a credit or debit card (visa or mastercard) or you can choose to pay in full so you don't have to worry about payments upon arrival! If you choose to pay a 10% deposit you need to pay the remaining amount upon arrival, in cash or by card, that's up to you. The 10% deposit is non refundable.
If you prefer to make a booking on the phone, you can call us at +31 (0)20 428 49 34.
HOW DO I AMEND A BOOKING?
During office hours (daily 9am-5pm) you can email us or call +31 (0)20 428 49 34. Please provide us with your booking details for a quick handling of your booking change. Once you have received a personal reply with the confirmation of your change then you can be sure that is has been processed.
HOW DO I ENSURE I AM IN THE SAME ROOM AS MY FRIENDS?
Just make your online booking and send us an email with the booking number(s) of you and your friends and explain your preferences. Then we will do our best to put you in the same room and will always reply to you in person.
HOW DO I CANCEL MY BOOKING?
You can send us an email during office hours (daily 9am-5pm) or call +31 (0)20 428 49 34. Please provide us with your booking details for a quick handling of your cancellation.
For urgent cancellations outside office hours you will need to call the hostel directly.